Everyone has been facing monumental changes over the last 3 years. We are coming to the point where we are picking up the pieces and rebuilding. This is a look at how three institutions are navigating the new path of International Education. This is a combination of Hot Topics: Managing Changes, and the Great Resignation. We are taking a look at the aftermath of Covid and the Great Resignation on our individual institutions and taking a look at how these changes can be managed and how we are going to handle the incoming momentum of increased interest in International Education. Takeaways: Retention and Recognition Techniques, Tips for Managing big changes/Absorbing increased interest with a shrunken staff.

Presenters:

Tami Jauert – HR Director, University of Minnesota

Ami Tain – Program Coordinator, Boise State University

Karen Wardzala – Associate Director of FInance & Business, Georgetown University

Bios:

Tami Jauert – HR Director, University of Minnesota

Tami Jauert is the HR Director for the Global Programs and Strategy Alliance at the University of Minnesota. She has worked in Human Resources at the University of Minnesota for 19 years doing work ranging from data entry and payroll verification to employee relations, performance management, and employee engagement. Tami has a Bachelor’s of Science degree from South Dakota State University and is a certified Senior Human Resource Professional from the Society for Human Resources Management. Tami is currently the co-chair of the HEIBO Professional Development committee and a member at large of the HEIBO steering committee.

Ami Tain – Program Coordinator, Boise State University

Ami has worked for Boise State University for the last 10 1/2 years in the Center for Global Education. She has managed front office, back office, and is now the program coordinator for short-term faculty-led programming. Ami has been a HEIBO member since 2018, hosted the 2019 conference, and is the sitting Conference Committee Chair

Karen Wardzala – Associate Director of FInance & Business, Georgetown University

Karen Wardzala (She/Her), MA, MBA, has been working in the field of international education for more than 20 years, primarily in the areas of student services, academic advising, program and partnership development/management and financial management. Early in her career, Ms. Wardzala spent more than 10 years working in Italy and she currently holds the position of Associate Director of Finance and Business in the Office of Global Education at Georgetown University. She is professionally proficient in Italian and fully understands the challenges and expectations facing students participating in study abroad programs as well as those faced by faculty leading programs and teaching abroad. Ms. Wardzala has been an active member of HEIBO since 2017, presenting at several conferences and she currently serves as Secretary of the HEIBO Steering Committee.